Brother Printer Touch Screen Broken

It was at that point i noticed that the lcd screen is broken. Press and hold the home icon on the touch panel for 7 to 10 seconds until the display changes to show the serial rom version and pages printed. But in this case the lcd screen is blank and showing nothing so i can not set to any wifi id at all.

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Repeat this procedure until ok is displayed on the lcd.

Brother printer touch screen broken.

Go back to step 6 and try again. Continue to step 8. Brother printer mfc 6490cw. If the screen does not respond correctly when you touch a key the machine does not perform the operation or performs a different operation follow the steps below to make the proper adjustments.

Press panel control on the touch screen. If the printer is in warranty call brother customer service at 1 877 brother 1 877 276 8437 for warranty options. Press the fax icon on the lcd to display the led icons on the touch panel. My lcd screen is shown blank without any single word display on the screen it still can print if the printer network can be set to proper wifi id.

The back light shows for a moment after i turn the printer on and all that appears in the display are solid vertical bars. I looked at the copper cord without taking the machine apart and it appeared fine. The led icons on the touch panel will turn off when you press the home icon. Please help me on how to fix this or where to.

If the printer is out of warranty contact a brother authorized service center for repair by clicking on the link below. If the lcd displayed the message ok the screen will automatically return to maintenance and then your home screen. Touch panel is malfunctioning. If the lcd displayed the message error the screen will automatically return to display the 5 numbered dots.

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